To me Best Care is about ensuring we provide patients and visitors, students and the community with the very best people we can to deliver the best care and support possible.
A good example of living Best Care I have heard about within the past year involved one of the Hazeldean support staff staying back 2 hours after her shift had ended to accompany a patient to an appointment given they had no family or friends to support them. The same staff member was later personally mentioned in an email compliment that was shared as the compliment of the week at DOS.
