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Managers & Senior Clinicians

Chris Neumann

Chris Neumann is the Divisional Director of Health Support Services and is passionate about encouraging staff to live Best Care with every patient, every time, everywhere.

To me Best Care is about recognising that everyone has a role to play and can influence an outcome for patients. Raising awareness with our cleaners, PSAs, and security workforces that the work they perform is just as critical to Best Care as that of a doctor or nurse.

A good example of living Best Care I have heard within the past year is when a cleaner entered a patient’s room to respond to a spill on the floor and noticed an elderly patient slumped over their chair. They alerted ward staff of their concern for the patient and an immediate intervention occurred.