Compliment Of The Week – 30 April 2021

Every single staff member at Western Health – either directly or indirectly, whether clinical staff, non-clinical staff or volunteer - makes a contribution every day to supporting the provision of Best Care and the best experience for our patients. Compliments are real examples of our staff providing Best Care. Through our 'compliment of the week' we acknowledge staff who successfully translate our Vision of delivering Best Care into day-to-day behaviours.


Our vision of Best Care is to provide person-centred, co-ordinated, right and safe care for every patient, every time, everywhere.  Delivering Best Care within the complexity of our health system is not always easy.  We would like to recognise the provision of Best Care by staff working at Sunshine Hospital Day Procedure Unit.

I was admitted today by Helen and followed up after my operation.

In my opinion Helen is an essential part of your hospital. An invaluable asset to your team.

Please thank Helen for her compassion, thoughtful, caring treatment today. Our nurses are clearly one essential piece of the backbone to our healthcare system and if there were more nurses like Helen we would be in a wonderful place.

A lot can be learnt from her just by her professionalism, humanity and respect.

Thank you Helen. I’m lucky to have had you part as of the team today.