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Compliment of the Week – 23 April 2021

Every single staff member at Western Health – either directly or indirectly, whether clinical staff, non-clinical staff or volunteer - makes a contribution every day to supporting the provision of Best Care and the best experience for our patients. Compliments are real examples of our staff providing Best Care. Through our 'compliment of the week' we acknowledge staff who successfully translate our Vision of delivering Best Care into day-to-day behaviours.

 

Our vision of Best Care is to provide person-centred, co-ordinated, right and safe care for every patient, every time, everywhere.  Delivering Best Care within the complexity of our health system is not always easy.  We would like to recognise the provision of Best Care by staff working at Sunshine Hospital Ward 2H.

Dear Staff,

My experience in the Sunshine Hospital has been exceptional. I have found the nursing staff to be kind, gentle and very caring.

My doctors have explained in detail about my fall at home and how to prevent me having to come back.

The meals have been 10/10. I am diabetic and I have a proper diabetic diet at my home. Some other hospitals where I have been have tried but have a long way to go. 

As for the OTs, and Physios – oh boy! They really put you through your paces. But I know it’s for my own good.

Well done Sunshine Hospital!

With thanks.