Compliment of the Week – 21 August 2020

Every single staff member at Western Health – either directly or indirectly, whether clinical staff, non-clinical staff or volunteer - makes a contribution every day to supporting the provision of Best Care and the best experience for our patients. Compliments are real examples of our staff providing Best Care. Through our 'compliment of the week' we acknowledge staff who successfully translate our Vision of delivering Best Care into day-to-day behaviours.


Our vision of Best Care is to provide person-centred, co-ordinated, right and safe care for every patient, every time, everywhere.  Delivering Best Care within the complexity of our health system is not always easy.  We would like to recognise the provision of Best Care by Western Health staff working at all sites and caring for our community.  We share this note of appreciation provided by Katherine and family from Sunshine.  

My family and I would like to express our appreciation of the hard work and care provided by all at Western Health, particularly Footscray and Sunshine hospitals who have always provided our care. We can only imagine how much you have been called upon in these critical times, and the number of patients you have to care for. It must be overwhelming at times, and perhaps you fear your energy cannot be sustained, or your health and that of your family may be effected.

Please know that although you might be working out of sight, you are not out of our minds. We thank you and carry you in our hearts.

We will all prevail until you can once again relax in your homes in peace.

Best wishes

Katherine and family, Sunshine