Compliment of the week – 19 June 2020

Every single staff member at Western Health – either directly or indirectly, whether clinical staff, non-clinical staff or volunteer - makes a contribution every day to supporting the provision of Best Care and the best experience for our patients. Compliments are real examples of our staff providing Best Care. Through our 'compliment of the week' we acknowledge staff who successfully translate our Vision of delivering Best Care into day-to-day behaviours.


Our vision of Best Care is to provide person-centred, co-ordinated, right and safe care for every patient, every time, everywhere.  Delivering Best Care within the complexity of our health system is not always easy.  We would like to recognise the provision of Best Care by staff working in the Sunshine Emergency Department and Sunshine Ward 1A.

Dear Doctors, Nurses and the support team at ER and Ward 1A,

I thank you for the professionalism, warmth, hospitality and kindness you have given to my daughter on 26th to 28th May 2020.

Words cannot express our heartfelt gratitude. I wish all of you well.

Take care of yourself and your families while you care for others.

Warmest regards,