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Compliment of the Week – 15 January 2021

Every single staff member at Western Health – either directly or indirectly, whether clinical staff, non-clinical staff or volunteer - makes a contribution every day to supporting the provision of Best Care and the best experience for our patients. Compliments are real examples of our staff providing Best Care. Through our 'compliment of the week' we acknowledge staff who successfully translate our Vision of delivering Best Care into day-to-day behaviours.

 

Our vision of Best Care is to provide person-centred, co-ordinated, right and safe care for every patient, every time, everywhere.  Delivering Best Care within the complexity of our health system is not always easy.  We would like to recognise the provision of Best Care by staff working at Footscray Hospital Specialist Clinics.  We share these words sent to us by Janet, reflecting her appreciation of the care recently provided to her husband.  

We would like to express our gratitude for the kindness and great services of Specialists and Staff at Western Health Adult Specialist Clinics (Outpatients) in Footscray Hospital.

My husband has been treated well during every appointment he has there. Everything has been explained to us clearly, including detail about his physical health condition.

My husband is confident enough that he will recover quickly from his sickness knowing that they are all working hard for it with divine guidance.

Thank you so much and bless you all!

Thanks & Kind Regards,

Janet