Every single staff member at Western Health – either directly or indirectly, whether clinical staff, non-clinical staff or volunteer – makes a contribution every day to supporting the provision of Best Care and the best experience for our patients. Compliments are real examples of our staff providing Best Care. Through our ‘compliment of the week’ we acknowledge staff who successfully translate our Vision of delivering Best Care into day-to-day behaviours.
Our vision of Best Care is to provide person-centred, co-ordinated, right and safe care for every patient, every time, everywhere. Delivering Best Care within the complexity of our health system is not always easy. We would like to recognise provision of Best Care by the staff of the Birthing Suite, JKWC at Sunshine Hospital. We share the words of appreciation from Vanessa, reflecting the care provided during the birth of her son Isaiah.
Vanessa has written in to share the joyful news of her baby’s arrival.
Isaiah Lucas was born on the 26th March.
Vanessa and Jason are absolutely overjoyed and in love with him.
She also wished to share that the doctors and nurses at Joan Kirner have been awesome. And the RUSOMs in particular were amazing.