Managers & Senior Clinicians

The grouping of ‘Managers & Senior Clinicians’ for the purposes of the WH Best Care Framework includes middle management staff, senior clinicians, and members of WH’s senior leadership group.

Best Care is guided by managers & senior clinicians who are committed to and focused on the vision and goals for Best Care.

You may have the dual role of directly providing care or support for patients, as well as guiding others to provide Best Care.

Providing and/or guiding Best Care can be challenging when you are busy and under significant pressure but also very rewarding when you make a positive difference to an individual patient and/or a clinical or support service.

Managers and senior clinicians focused on Best Care are compassionate and respectful, as well as skilled, competent and professional.

They are also empowering and supportive of their staff and collaborative team players across the organisation.

They are able to make the connection between management systems and point of care, and are effective communicators across the organisation.

What this means to me as a manager/senior clinician every day is that I:

  • demonstrate person-centred care by engaging with and putting patients first when making decisions
  • demonstrate co-ordinated care by looking for ways to support staff to work efficiently and as part of a team
  • demonstrate right care by guiding, engaging and supporting staff to provide the best clinical care
  • demonstrate safe care by promoting a culture of safety

To lead best care…

  1. I engage with and put patients first when making decisions
  2. I look for ways to support staff to work efficiently and as part of a team
  3. I guide, engage and support staff to provide best clinical care
  4. I promote a culture of safety

COMPLIMENT OF THE WEEK – 27 May 2022

We would like to recognise provision of Best Care by the Palliative Care Consultancy Service at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 20 May 2022

We would like to recognise provision of Best Care by the Surgical Services Manager - Simone Cooley and team.

Read More

COMPLIMENT OF THE WEEK – 13 May 2022

We would like to recognise provision of Best Care by the HITH staff

Read More

COMPLIMENT OF THE WEEK – 5 May 2022

We would like to recognise provision of Best Care by the staff of 2A and 2F at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 29 April 2022

We would like to recognise provision of Best Care by the staff of the Emergency Department and JKWC at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 22 April 2022

We would like to recognise provision of Best Care by Lana from Community Based Rehab at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 15 April 2022

We would like to recognise provision of Best Care by the staff of the Birthing Suite, JKWC at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 8 April 2022

We would like to recognise provision of Best Care by the staff of the Emergency Department at Williamstown Hospital

Read More

COMPLIMENT OF THE WEEK – 1 April 2022

We would like to recognise provision of Best Care by the staff of the Emergency Department at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 25 March 2022

We would like to recognise provision of Best Care by the staff of 2E at Footscray Hospital

Read More

COMPLIMENT OF THE WEEK – 18 March 2022

We would like to recognise provision of Best Care by Bernie at the front reception desk at Sunshine Hospital

Read More

COMPLIMENT OF THE WEEK – 11 March 2022

We would like to recognise provision of Best Care by Aneta from Food Services at Sunshine Hospital

Read More